About

AI infrastructure for revenue, customer, and data operations.

[ portrait photo ]

I started Black Octopus after 20+ years in engineering and operations leadership at Cisco and BlackBerry, and an MBA from Harvard Business School. I'd spent most of my career seeing how big organizations actually run: not on dashboards or strategy decks, but on the systems quietly humming underneath, doing the work no one talks about.

I started this firm because most businesses bolt AI onto broken processes. They buy a chatbot, sprinkle some automation on a workflow that was already glued together with people, and wonder why nothing scales.

We build the alternative: real infrastructure, designed end to end, accountable for outcomes. AI sales agents that actually qualify and schedule. Data pipelines that absorb the chaos and emit clean signal. Warehouses your operators trust. Predictive systems that flag the lifecycle moments your team has been missing.

If you've outgrown the workaround stage and you're ready to ship production infrastructure, that's our entire business.

PRIOR

Cisco, BlackBerry. 20+ years engineering and operations leadership.

EDUCATION

MBA, Harvard Business School. B.Eng., Queen's University.

BASED

San Diego, California.

Bring us the hard problem.

Send us a few details about your project. You'll be redirected to book a call with Kristin right after you hit submit.

Start a project →